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53 Minutes is Unacceptable


53 Minutes is Unacceptable In today’s customer service world, 53 minutes on the phone is unacceptable. It’s even more unacceptable when the result of those 53+ minutes is an unfulfilled request. Time Warner Cable just lost my respect, and my business. During a simple upgrade to add TV (and spend more mint with them), they […]

13 Best Content Marketing Blogs to Follow


13 Best Content Marketing Blogs to Follow Are you looking for the best content marketing blogs to follow? Do you want to improve your knowledge of content marketing and how it could affect your business? There are so many blogs out there talking about content marketing, online marketing, social media marketing, and just marketing in […]

Just Be Useful [VIDEO]


Just Be Useful When it comes down to it, content marketing is all about being useful. Just be useful. Jay Baer has an awesome book called Youtility that talks about this concept in detail. If you can educate, inform, and sometimes entertain, in a way that is useful and helpful to your target audience, that […]

There’s GOOD Customer Service. Then There’s AWESOME Customer Service!


There’s Good Customer Service. Then There’s AWESOME Customer Service! (The following post was originally written for The Ruby Group – Sandler Sales, an Ohio sales training organization, and is shared with permission.) There’s good customer service; and then there’s AWESOME customer service! Awesome customer service is what Walt Disney was talking about when he said, “Do […]

Integrity in Business is Vital


Integrity in Business is Vital Do you have integrity in your business? Integrity is vital for the long-term success of any business. If you don’t do what you say you’re going to do, if you don’t fulfill the promises and expectations that you gave up front, if you choose to do things not quite ethically…that’s […]

Simple Rules are the Best Rules


Simple Rules are the Best Rules What’s a simple rule you can remember from your childhood? Go… Treat others as you want to be treated. Don’t eat yellow snow. Bedtime is at 9:00. Stay away from “bad” kids. The list could go on. But, the point is, they’re all one sentence, easy to remember (I […]

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Helping Owners Use the Web to Grow Their Business

If you’re looking for a content marketing company – whether you’re in Stow, Ohio, or Stowe, Vermont, or anywhere else in the U.S. – you’ve come to the right place. JoltCMS is focused on helping owners use the web to grow their business. We do this through content marketing, website design and development, search engine optimization, and social media management.

Our primary goal is to help produce three things for our clients: more leads, more engagement, and more sales